What to do when you get a new job offer?

Every so often i get a call about a new job. I am not looking but to be honest it’s always nice to be noticedEach time i notice the views on my linkedin page go up about a week before someone makes contact with me. Sometimes it’s a calls or email and others it’s a message via LinkedIn. Like Liam Neeson in Taken I have a particular set of skills and am bloody good at my job.

It’s fair to say i have honed my skills over many years working in the customer service sector, I had in a previous life become an IT Administrator just to see if I could do it and using my IT skills and customer service acumen I became a manager for service and support  teams. My goal is the delivery of quality customer service and support on all levels across all channels. I hate it when a company fails in customer service and fails to innovate their delivery methods.

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As i have worked for a number of high profile companies I am in a unique position of being head hunted from time to time.  Not to lead companies and become a CEO or anything, that’s not for me but when a company is looking to change and improve customer service delivery and change management i tend to get a call. It also helps that Ireland is small so making a good name for yourself is quite easy, however screw up and every one knows about it.

Recently i got a call to work from a new energy company, customer support and ops manager reporting to the director.  It’s a good company new progressive and the conversation went well. I am waiting for the package and offer to arrive and it’s mine if i want it, So do I want to change?

Currently I have a brilliant job, it’s amazing and while I am up at 5am every day i really don’t mind. It’s my choice I choose to be up that early and get into the office in order to leave early. The team i manage are brilliant and committed the environment is just incredible and what’s more my work makes a difference to many thousands of people around the world, a real difference. We help people in over 20 countries survive the worst that life serves up. so there is a great feeling when you see what you do making a difference to others.

So why leave…. at some point the money becomes a factor – i have a family and need to pay the bills, is it time to jump ship for the dollar?  no idea yet, let’s see the whole package and see what happens.

The Working Dad

The Working Dad

The Working Dad is a regular guy called Darren, Working as a senior manager for a leading NGO I have two kids and happily married. This is my blog about the life and times of being a dad today..
The Working Dad